Petite Plume

Here are our different loyalty program point statuses:<ul id="isPasted"><li style="font-size: 16px;">Approved: Ready to use for rewards.</li><li style="font-size: 16px;">Pending: Your points are awaiting verification for 30 days post-purchase. Typical for recent purchases and referrals.&#xA0;</li><li style="font-size: 16px;">Cancelled: Not added to your account, for example when a purchase is cancelled or returned for a refund.</li></ul>

Here are our different loyalty program point statuses:

What do different point statuses mean?

Loyalty, Rewards, and Referrals

Are gift boxes included?

Do you offer sales and promotions?

Can I apply multiple discount codes on the same transaction?

What materials do you use for your children's pajamas?

Do you sell gift cards?

Where can I buy Petite Plume?

Do you offer monogramming?

Can I order Petite Plume as a gift?

Can I have separate gift boxes for each item?

Where are your Children's Pajamas made?

What makes Petite Plume pajamas different from other brands?

FAQs

What is your holiday shipping and delivery?

Do you offer expedited shipping?

Do you offer free shipping?

Do you ship internationally?

Was my package shipped?

Do you offer weekend delivery?

Why hasn't my order shipped yet?

Shipping to a P.O. Box

Can I change my shipping address?

Route Package Protection

Understanding our Domestic Shipping Methods

Shipping and Delivery

Can I expedite or rush my monogram?

Why can't my item be monogrammed?

I made a mistake on my order, can I change my monogram?

The monogramming on my item is incorrect, how can I get it fixed?

Can I cancel the monogram on my order?

Can I use special characters or emoji's for a monogram?

Why can't I return my monogrammed item?

Can I ship my item(s) back to be monogrammed?

Monogramming and Embroidery

What size should I order for the Children's Snug-Fit Pajamas?

Do you offer youth sizes?

Sizing guide by fabric

Do you offer extended sizes?

Measuring Guides

Do you use flame retardant chemicals on children's pajamas?

Is your cotton organic?

Are you OEKO-TEX® Certified?

Do you use spandex in your products?

Are your kids pajamas 100% cotton?

Fabric and Material Guide

How do I care for Woven Pajamas? (Twill, Brushed Twill, and Flannel Pajamas)

How do I care for Pima Pajamas?

How do I care for Mulberry Silk items?

How do I care for Cashmere items?

How should I care for Sleep Masks?

How do I care for Cotton Bedding items? (Twill, Percale, and Flannel Bedding)

Can I wash my pajamas in hot water?

How can I get rid of the wrinkles in the fabric?

How can I make the cotton fabric feel softer?

Wash and Care Instructions

How does our loyalty program work?

Who can join our loyalty program?

How do I redeem my loyalty points?

When do I receive my loyalty program points after a purchase?

How do I earn points in the loyalty program?

What is the referral program?

What is your return and exchange policy?

How do I make a J.Crew return?

How do I make an International Return?

How long does it take to receive a refund?

What are Instant Exchanges?

Returns and Exchanges

What payment methods are accepted?

Our Chargeback Policy

Why was I charged for Route Package Protection?

How can I remove Route Package Protection from my order?

How do I file a claim for Route Package Protection?

Can I change my payment method after my order is placed?

Can I cancel my order?

Can I edit my order?

Price Adjustment Policy

Orders and Payments

What do different point statuses mean?Updated 2 months ago